Introduction
When Raya rolls around, it’s not just about balik kampung and kuih raya. If you’re a seller, you’ll know how intense this season gets; orders spike, messages pour in, and suddenly, everyone needs everything NOW NOW NOW!
And that’s why this one thing hasn’t changed: Cash-on-Delivery (COD) remains a strong and trusted payment option for many shoppers especially during the festive rush even with the rise of e-wallets and digital payments.
In fact, COD continues to play an important role in boosting checkout rates and winning customer trust. Here’s what you need to know.
Why More Shoppers Choose COD During Raya

Raya shopping is different. It’s fast, emotional, and very often, last-minute. For many buyers, COD is the easiest way to click Buy Now without having to think twice. As sellers, you should know too by now that impulse buys spike before Raya; from trendy fashion finds to last-minute kuih orders, people are more likely to buy on impulse when they know they can pay upon delivery.
COD builds trust, especially with new sellers since many customers still feel unsure buying from lesser-known brands. Thus, COD reduces that anxiety by giving them the assurance that they’ll only pay when the item arrives.
COD Isn’t Just Convenient, It Helps You Close More Sales

For businesses, you must view COD as more than just a payment method. It’s a conversion tool, and here’s how COD works in your favour:
1. More completed checkouts: No need to worry about payment failures or gateway errors. Customers check out faster and with fewer doubts.
2. Lower cart abandonment : Without the need to log into a bank app or enter card details, customers are more likely to follow through with their purchase.
3. Reach more customers: COD appeals to older buyers, cash-preferred customers, and those in semi-urban or rural areas who may not use digital payments.
The Numbers Say It All
Did you know that 63.5% of Malaysians outside the Klang Valley still prefer paying with cash?
While card and e-wallet payments dominate city centres, COD remains essential for reaching customers in suburban and rural areas. For many of them, cash is still king, and COD gives them a secure way to shop online.
Want some tips to improve your deliveries during the festive season? Read on here.
Offer COD With Pos Malaysia and Grow Your Business This Raya
Imagine seeing this review on your e-commerce shop: “Fast delivery and I could pay by cash or DuitNow when the parcel arrived. Will definitely buy again!”
Whether you’re selling snacks, fashion, or festive decor, COD can be your not-so-secret weapon to boosting Raya sales. And with Pos Malaysia, offering COD is easy, fast, and built for business:
✅ Rates from just RM4.00 per delivery
✅ Up to 3 delivery attempts for higher success rates
✅ Remittance within 2 working days after drop-off
✅ Accepts cash and DuitNow QR upon delivery
Ready to turn festive orders into loyal customers?
Start offering COD with Pos Malaysia and capture more sales during Raya and beyond.
Get started in just 3 working days. Register now