Our Approach

Pos Care is guided by our company purpose and values to deliver great service and to delight our customers and beneficiaries while our strategies are crafted based upon our business expertise, touchpoints and network reach.

Strategy Pillars

Pos Deliver

We leverage our business capabilities to bridge community gaps, seamlessly integrating social impact into our daily operations.

Delivery4Good

Ensures prompt middle-mile deliveries, enabling partners to mobilize efforts with a quick turnaround.

Social Enterprises

We empower social enterprises by offering preferential shipping rates and utilizing our spaces and retail services to amplify their impact.

Pos Komuniti

We uplift underserved communities by providing essential resources, promoting health and education and fostering economic empowerment.

Posmen Komuniti

A collaboration between Pos Malaysia and MCMC under the Postal Transformation Plan since 2010, aimed at improving connectivity in rural Sabah and Sarawak. This initiative enhances mail and parcel deliveries, boosts socio-economic status and provides employment opportunities for local communities.

Community & Well-Being

We Support You is Pos Malaysia’s internal initiative providing financial support and volunteers for employees' community efforts. It encourages and acknowledges their social contributions, fostering a culture of giving back.

Collaboration & Partnership

This biodiversity collaboration utilizes Pos Malaysia’s logistics network to strengthen monitoring and enforcement against wildlife trafficking, particularly in curbing smuggling through the mail.

Pos Malaysia supports the Ubat Melalui Pos (UMP) service, reducing patient waiting times at government pharmacies and ensuring continuity of monthly prescriptions.