Be cautious of SCAMS involving Pos Malaysia!

Telephone scams are becoming more and more common and Pos Malaysia would like to remind everyone to take proactive steps to curb this irresponsible activity.

Stay Alert and Learn About Pos Malaysia's Communication and Delivery Process

Pos Malaysia ONLY

Pos Malaysia DOES NOT

Contact you if your overseas purchase is in the CUSTOM's posession.

Uses the email domain “@pos.com.my”.

Accept cash for COD (Cash On Delivery).

Check delivery status at tracking.pos.com.my/tracking.

Identify The Latest Scam Tactics

Invalid Address Scam

Inform the recipient that the parcel has been held due to an unclear address.

Lack of Information Scam

Inform the recipient that the parcel has been held due to lack of information such as phone number.

Information Update Scam

Asking the recipient to update the information to avoid the parcel being returned to the sender.

Return Shipping Fee Scam

Ask the recipient to pay for the redelivery service.

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Video

Collaboration between Pos Malaysia and Perak PDRM in launching the Commercial Crime Prevention Program - Telephone Scam

Scam News Info

Fake Facebook Pages

We are aware that there are pages on social media claiming to represent Pos Malaysia and providing misleading information regarding the disposal of unclaimed parcels.

04 Sep 2023

Latest Trend by Phone Scammers

Beware of bogus calls from persons impersonating as Pos Malaysia staff.

15 Sep 2022

Online email scams

We have been informed of an email scam using our brand name "Pos Malaysia" that is misleading the public. Read more about it here.

18 May 2022

FAKE News Claiming That Postmen Will Be Working From Home

Reference is made to a FAKE news claiming that postmen will be working from home. We would like to debunk this fake message claims as it is misleading and have confused many. Please refrain from sharing and posting unverified postings and messages.

23 May 2021

Individual Impersonating Pos Malaysia Representatives

Pos Malaysia has been made aware of a scam involving individuals impersonating Pos Malaysia Senior Management or representatives via the email executiveofficer015@gmail.com.

19 Mar 2021

Online Security, Fraud And Scams

Your security is our priority and we are committed to help you to stay safe online.

05 Feb 2021